Category: Hospitality

What is the Role of Technology in Healthcare?

Healthcare is a sector where there is great scope for technological innovation. Due to its essential nature, the healthcare industry is only going to grow, and the demand for technological solutions to refine healthcare systems and processes is only going to expand. In addition, new and exciting developments in fields like communications, data analysis, biotechnology, blockchain etc., can help hospitals and doctors provide the best and most efficient solutions to patients.

In this article, we’ll be discussing some of the emerging trends related to the role of technology in healthcare. 

Big Data Analysis

Due to the extensive increase in the need for medical facilities in recent days, integration of big data analysis in the healthcare industry has become very important. 

Due to extensive increase in need of medical facilities in recent days, integration of big data analysis in the healthcare industry has become crucial. Some of its applications are:

Efficient hospital staffing: By studying the past and present admission rates, hospitals can estimate the future admission rates. Based on this, they can take decisions as to how many staff to hire and which facilities they should be assigned to.

Error-proof medication: Data analysis systems can flag any errors or inconsistencies in the treatments or medicines assigned to the patient by studying patients’ medical history. This will be a failsafe against mistakes made by the hospital staff.

Preventive care: Again, by analysing patients’ medical history, systems can detect the early symptoms of any medical conditions so doctors can treat them before they reach the serious stage.

Wearable Medical Devices

Wearable medical devices like pacemakers, fitness trackers etc., are a burgeoning part of the healthcare market, and they are expected to form a 27 billion USD market by 2023. Examples of wearable devices are heart rate trackers, calorie trackers, oximeters and fitness trackers. These devices provide medical information about the patient in real-time and can provide advance warning of major health issues. 

Fitness trackers give the patient a sense of responsibility and give them control over their own health. Since they can directly see their activity level, they are encouraged to exercise more to reach some tangible goals. By adding rewards, alerts etc., these trackers “gamify” the fitness process and make it less of a chore for patients.

Virtual Reality Tech

Some doctors are using VR tech to provide relief to patients with chronic pain issues. Since pain is felt in the brain, distracting the brain with VR or other engaging tasks which require a high level of participation and interest from the patient can reduce their pain levels. 

Another application of VR tech is in reducing the anxiety levels of patients who are about to undergo surgery. By distracting the patients through virtual reality, doctors can take their thoughts away from the impending surgery, thereby reducing stress and anxiety levels and improving mental health and wellness.

Apart from helping patients, VR tech can help doctors hone their own skills. For example, doctors can rehearse complicated surgeries in virtual reality and get a better, immersive understanding of the internal arrangement of the human body, including even the smallest organs. 

Blockchain

Blockchain is a major milestone in the field of encryption technology and data security. Keeping the patients’ medical records secure and private is very important for healthcare facilities. This information must also be shared between hospitals when patients are transferred from one facility to another. Blockchain in the healthcare market is estimated to be worth almost 900 million dollars by 2023, showing that hospitals are starting to understand the value of this technology. 

Vendors like BurstIQ and Medicalchain are working to apply blockchain to the healthcare sector. They empower patients to have control over their medical records and are helping hospitals to store, organise and transmit patients’ medical information safely.

Telehealth

Telehealth and online medical consultations have come to the forefront of the healthcare sector due to the restrictions on in-person interactions imposed by the advent of the Covid-19. Even without the pandemic, telehealth comes as a boon to those patients living in remote or rural areas who can’t often travel to the doctor or patients with severe mobility issues (e.g. patients who use wheelchairs or patients suffering from neurodegenerative diseases) who can’t easily leave their houses to visit the doctor. 

Another use case is for patients suffering from contagious illnesses. Despite all the precautions that are taken, there is still the possibility of them spreading the disease. Again, telehealth can be used to treat these patients remotely.

Conclusion

Technology will definitely play an ever-increasing role in healthcare in this new digital age. From empowering people to ensure their fitness, protecting patients’ privacy and medical data, and helping hospitals make more efficient decisions vis a vis staffing and treatment, technological innovations can help doctors and patients in more ways than one.

iView Labs believes in bringing a better version of the healthcare industry at your call, we have a versatile team of developers and consultants to assist you to meet all the innovations you are planning for your healthcare business.

If you are interested in learning more about how to avail of these services, visit www.iviewlabs.com or write to us at sales@iviewlabs.com in case you have any queries. You can download our latest portfolio to get to know us better.

How Estonia is Creating Waves in the Field of Healthcare / How Estonia is teaching the world a lesson in digital health

Estonia has come to be known as a digital-first nation providing its citizens with solutions such as i-voting and e-residency. Furthermore, it has been in the vanguard of digitizing healthcare too. With a population of just 1,328,046, this small EU member is spearheading the digital healthcare phenomenon.

 A favorable place to do business, Estonia welcomes people from all walks of life, due to its agile methods and openness to innovations. It has become the playground for several tech tycoons and healthcare investors. Today, Estonia ranks first in the Digital Health Index with an incredible e-health score of 81.9. It set high standards for Electronic Health Record systems (EHRs) and the rest of the world is anticipated to soon follow suit.

The emergence of Coronavirus was a pivotal phase in Estonia’s Electronic Health Record systems (EHRs) coming to the limelight. While most countries struggled to cope with the outbreak, Estonia’s digital health record systems made it easier for medical practitioners to devote more time to help combat the deadly virus.

Let’s take a closer look at how Estonia is embracing digital life and paving the way for a more comfortable and convenient healthcare system. 

A national database of digital medical records
Almost all of Estonia’s hospitals and doctors have digitized their patient data, allowing citizens to access their medical records with relative ease. There are close to 40 million health documents in the e-Health system. This straightforward procedure has sparked interest, with Denmark and Spain following suit. The EHR system benefits both patients and doctors because it saves time and allows for quick and precise diagnosis.

E-ambulance service at your fingertips

Another advantage of the EHR system in Estonia is the availability of e-ambulance services, which detect the position of the person seeking aid within 30 seconds, resulting in a faster turnaround time for treatment.  It also provides the medical personnel to view the medical records of the patient they are about to save. This enables on-the-spot treatment depending on the person’s previous medical history.

Hassle-free e-prescriptions

Another important digital solution that Estonia has mastered is e-prescription. A warning notice is issued when a doctor recommends a prescription that may interfere with the current medication a patient is taking. The doctor can then recommend a different treatment to avoid side effects or any other potentially dangerous medical scenario. The technology also generates e-prescriptions, allowing patients to obtain re-prescriptions based on the doctor’s recommendations without having to visit the hospital.

EHRs a reality or a pipe dream for India?

In the healthcare sector, India is still developing and needs to speed up the digitization process. Public-Private Partnerships (PPPs) have become a crucial facet of healthcare, and the government is slowly but steadily looking into them to provide its residents with the best-in-class healthcare facilities.

There are various obstacles to overcome on the way to making EHR a reality in India. Here are a few: 

  1. An expensive affair
    Hardware, software, employee training, network fees, and maintenance can all seem a bit pricey in the beginning.
  2. Data leaks
    Indians are still hesitant to share their personal information because they believe that data leakage is a major worry.
  3. Data migration
    Converting data from paper to digital records is a difficult undertaking.
  4. Training of medical personnel
    Doctors will need to devote additional time to learning and adapting to the new system.
  5. Lack of technical guidance
    Another issue that private and small health facilities confront is a lack of in-house technical assistance to ensure that EHR systems work smoothly.

What can India learn? 

For the health record of any individual to be of clinical value, it needs to cover the various staged of life along with every clinical encounter that the person underwent throughout these stages.  It hence becomes critical for the records to be available, in a chronological order to provide a summary of the various healthcare events throughout the life of the patient. 

India is still in the early stages of implementing EHR systems. India can successfully integrate EHR systems in the future if it focuses on the following factors:

The PPP Way:  A higher level of public-private partnership is required to address infrastructure shortcomings in the healthcare delivery system. The commercial sector must be aware of public health issues, as these will have an impact on healthcare’s overall success. The private sector has the ability to bring in massive quantities of money to build world-class healthcare facilities for the general public. Simultaneously, the public sector can provide the necessary subsidies and accessibility. To attain universal health coverage and offer high-quality care at a reasonable cost, PPP employs a high volume, low margin strategy.

Personnel Training: Transitioning from legacy systems to newer ways of keeping records could be challenging in the beginning. Doctors and healthcare personnel must be properly trained in order to be able to leverage the advantages of this system. It may appear time-consuming at first, but in the long term, it will save time and provide a more open and simple manner of dealing with health issues.

Uniformity: In order to ensure health records across systems, organizations and institutions can seamlessly sync with each other, certain homogeneity is required in the way the records are stored. Guidelines have already been established by the Ministry of Health and Family Affairs, keeping in view the suitability and applicability in India. Institutions across the country need to ensure that they comply to these standards to be able to contribute towards the larger objective. 

Security: Maintaining high level of data security to ensure sensitive data of patients is protected is a must. Drawing parallels, there was a lot of resistance to online payments in the beginning, but once the security and privacy concerns are addressed, people have readily accepted digital as a preferred mode of payment. E-HRs will be a similar story. 

The pandemic served as a wake-up call for several countries including India. We are compelled to steer away from the conventional healthcare models to more unconventional ones. E-HR is the next power move promising to uplift the health conditions and healthcare experience of the general populace. From luxury, it needs to become a basic necessity. And to make it a reality, India as a country, needs to learn from many other countries and move at an exponential speed to emerge as a forerunner in the digital healthcare map.

To know more about iView Labs, kindly log on to our website www.iviewlabs.com and to get in touch with us with your queries and needs just write us an email on info@iviewlabs.com and sales@iviewlabs.com. Download the latest portfolio to see our work.

Hear from Our Clients About Their Experience of Working with Us

We started our journey in the digital space back in 2012. Our aim was to make a difference — in the lives of our clients, employees, and partners. We do it through our future-focused solutions and reliable services. Every day, we outgrow ourselves by doing things that are difficult and can put our potential to test.

As a team, we love to challenge the status quo if that means helping our clients achieve their goals. We relentlessly pursue growth and love pushing the boundaries of innovation to create something we can be proud of.

At iView Labs, we take customer service very seriously. We go above and beyond to fulfill our client’s vision; be it about creating the next Amazon or executing on a fresh idea that has the potential to beat Amazon.

We say we do everything it takes to make our clients happy. But you don’t have to take our word for it. Here are a few testimonials right from our clients:

“I appreciate their commitment and understanding of the project.”

– Mario Sipek (Project Manager, MachineDesk)

“They were easy to work with, very forthcoming, and demonstrated great skills on this project.”

– Jimmy Nordh (CEO & CTO, Jinoteco AB)

“This company is very professional and they made themselves available working even beyond work.”

– Giuseppe Carullo

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For us, our client’s satisfaction is the greatest reward. Seeing them succeed is all we want. And thus, to ensure they remain on top of their competition, we train ourselves from time to time and stay updated with the latest trends in the industry.

Everyone including the developers to team leads periodically goes through rigorous training to remain ahead of the curve. Our commitment to our clients is well beyond the time we spend on a project — we make it our duty to ensure our clients have an edge over their competitors.

If you have an amazing idea or a project you need help with, let’s collaborate. With our years of experience and industry expertise, we can deliver bespoke software applications that are robust, reliable, and visually engaging. Our clients range from emerging start-ups to giant enterprises and medium-sized businesses. 

Share with us your requirements and we will be happy to help.

To know more about iView Labs, kindly log on to our website www.iviewlabs.com and to get in touch with us with your queries and needs just write us an email on info@iviewlabs.com and sales@iviewlabs.com. Download the latest portfolio to see our work.

How can agile leadership smoothen Digital transformation?

Introduction

Nowadays more and more businesses are embracing digital transformation (DX) to keep up with the competition. It is projected that spending on digital transformation will reach 1.8 trillion U.S. dollars in 2022 alone. And by 2025, global digital transformation spending is forecast to reach 2.8 trillion U.S. dollars. Spending heavily on digital transformation will take you nowhere if you don’t have the right leadership at the core.

In this blog, we will share five common challenges your teams may face while embracing Digital Transformation and how agile leadership can smoothen the transition. Let’s start with Agile Leadership.

Agile Leadership: A Buzzword or Life Saver?

Every business needs “agile” leaders to thrive in today’s rapidly disrupting economy. While the word agile is borrowed from the world of software development, an agile leader should be flexible, quick to adapt, and fast in decision making.

Agile Leaders:

  • Move quickly
  • Are resilient and creative
  • Don’t hesitate to challenge the status quo
  • Embrace change by driving value
  • Listen, learn, and adapt
  • Are open to change
  • Collaborate
  • Learn continuously
  • Are curious
  • Are flexible

5 Common Digital Transformation Challenges (& How Agile Leadership Can Help)

Employee Pushback

The Challenge:

One of the biggest challenges to digital transformation that almost every company faces is employee adoption. As humans, we love having routines and would do almost everything we can to stay in our comfort zone. Thus, when a company introduces new technologies, employees may feel insecure and hesitant to switch due to the skill gap and fear of change.

Agile Leadership Advantage:

Agile leaders can make the transition seamless by clearly communicating each employee’s roles and responsibilities and how they fit in the bigger picture of digital transformation. It’s also important to address the threat of replaceability your employees may be facing. Assure them that they will be provided with enough training and ample opportunities to learn, grow, and prosper with digital adoption. 

Lack of a Well-defined Strategy

The Challenge:

Most companies fail as they lack clarity and often have a misinformed transformation strategy. This leaves employees clueless as to what needs to be achieved and how to go about it. In order to succeed, you must understand the purpose behind the transformation and have a clear roadmap.

Agile Leadership Advantage:

Agile leaders can save you from haphazard decisions taken without analyzing customer needs, and technology trends. They will first define the problem and work their way backwards. This means defining the end goal and splitting the transformation process into phases — each having measurable targets.

Swapping Old Legacy Business Models & Systems

The Challenge:

Change is difficult. Businesses may find it hard to replace the systems and processes they were relying on to date. For one, it’s a lot of work, and switching to new systems can bring a lot of uncertainty. Adding more to that, the cost of transformation is huge – and can discourage small to medium-sized businesses even before they get started.

Agile Leadership Advantage:

Agile leaders are flexible with their approach and can envision the big picture. In comparison, they are more likely to adapt to new changes than people who have a fixed mindset. Good leaders can inspire their employees to take on innovative projects that can challenge the status quo and contribute to the company’s growth. 

Cybersecurity Risk

The Challenge:

Data breaches and security threats can put off companies from taking up digital transformation. The fear of cybercrime is real as it can cost a company thousands of dollars. They may even lose their user’s trust, which is hard to regain, and the damage caused to the brand can be irreparable.

Agile Leadership Advantage:

Strong and agile leadership will allow you to be proactive and take the necessary precautions to prevent any potential cyberattacks. You can start by training your employees and making them aware of potential security risks. Carry out regular risk assessments and ensure you have a sound risk management strategy to mitigate any attacks.

Adapting to Ever-evolving Customer Needs

The Challenge:

We’re in an experience-driven economy. Users care about their experience more than anything else. And to provide a delightful user experience, you need to understand your users, their needs and then work your way backward in transforming their journey.

With competition getting fiercer, customers have started expecting more personalized experiences. And thus, as a company, if you’re seeking to evolve, you will have to adapt to your customer needs. Most companies fail at digital transformation because they think of it as a one-time project. However, it is an ongoing process that evolves with the user’s expectations.

Agile Leadership Advantage:

Agile leaders can help you stay ahead by constantly seeking feedback from customers and employees. They will ensure you’re heading in the right direction by aligning your strategy and goals with your customers’ expectations. Adapting to your customers may mean focusing only on the communication channels that matter or embracing an omnichannel approach towards communication.

Final Words

Digital Transformation is all about enriching your customers’ journey at every possible touchpoint. The transition may be challenging, but having an agile leadership by your side will make the shift almost seamless. 

If you’re seeking to embrace digital transformation but are not sure how to go about it, let us help. Whether you’re seeking to boost your company’s productivity or enhance customer experience, our experts can steer your journey in the right direction. With our time-tested methodologies and proven processes, we will ensure you succeed with your digital transformation goals.

Share with us your vision of digital transformation, and our consultants will be happy to help.

To know more about iView Labs, kindly log on to our website www.iviewlabs.com and to get in touch with us with your queries and needs just write us an email on info@iviewlabs.com and sales@iviewlabs.com. Download the latest portfolio to see our work.

Low Code Platforms and its Pros & Cons

Introduction

Low-code platforms like Bubble have empowered millions of businesses to create production-ready web applications in no time. Using such platforms, even individuals with zero coding skills can create amazing web applications that are future-focused and scalable.

Even giant enterprises and web professionals have started reaping the rewards of low-code platforms to automate and expedite the development process. In this blog, we will understand what low-code platforms are, their pros and cons, and how you can use them to speed up your development process.

Let’s get going.

What Are Low-code Platforms?

To put it simply, low-code platforms enable users to build interactive web applications without writing a single line of code. How, you ask? Low-code platforms like Bubble come with a drag-and-drop interface that allows users to visually build applications without getting into the intricacies of coding.

You can build and deploy applications that can be scaled easily as and when needed. Low-code platforms are cloud-based — that means you don’t have to worry about setting up the back-end, and you will be able to access them from anywhere.

Marketshare

Low code is fast becoming the preferred method of software development in IT, according to the Gartner’s 2020 Magic Quadrant for Low Code Application Platforms: “By 2024, 75% of large enterprises will be using at least four low-code development tools for both IT application development and citizen development initiatives.”

That’s not all. The low code market is expected to increase from its $10.3 billion market value back in 2019 to $187 billion by 2030 as more companies see the benefits of adopting the platform for their business needs. That’s a CAGR of 31.1%.

Having said that, it is safe to say that low-code development is here to stay for a long time and holds great potential.

Pros & Cons of Low-code Platforms

Benefits of low-code platforms are immense. However, they also have a few limitations. Let’s look at both pros and cons of low-code platforms.

Pros:

Shallow Learning Curve, Lower Cost & Deployment Time:

Learning low-code development is fairly easy and self-explanatory. Anyone with little technical knowledge can learn it in limited time and with minimal effort. What’s more, low-code development is cheaper and will cost you less number of development hours as compared to traditional development.

Lower Maintenance

Low-code development platforms are usually monitored and managed by the service provider itself. This means, you won’t have to spend anything on maintenance of the platform. That’s not all. The app you build with low-code platforms will also require little to no maintenance as most of the components used in developing it will be standardized and ready-made.

Increased Productivity

Because low-code development enables organizations to develop more apps in less time, what used to take months can now be developed in just a few weeks…even days. This fosters innovation and boosts productivity.

Improved Agility

Apps developed by using low-code platforms make organizations more agile in the long run. That’s not all, visual design can accelerate the speed of development. This means less coding and automated testing.

Cons

Limited Customization Options

With the modular components of low-code platforms, you can only go so far in customizing your app. Thus, you may have to change your business processes to keep up with the low-code platform.

Lack of 3rd-party Integrations

With low-code, you won’t be able to integrate your other business tools to your application. Thus, scaling up wouldn’t be that easy. You will have to compromise some of the integrations if you’re seeking to develop a low-code application.

You Get Stuck with One Platform

Most of the low-code development platforms will tie with their cloud-based offerings. Thus, you won’t be able to switch platforms frequently. Moreover, hiring software engineers working with that platform can be tricky.

API Development

With low-code development, you won’t be able to develop a proper API. This means if you are seeking to develop an enterprise-class application with intricate features, you must consider other development methods instead of low-code development.

Top 3 low-code Platforms

While there are a lot of low-code development platforms, here are top 3 platforms that stand out from the crowd for their capabilities.

#1 – Bubble

With a thriving community of over 1.3 million users, Bubble is a powerful low-code platform that can help you build production-ready web applications. You can create everything from interactive, multi-user applications for both desktop and mobile browsers. The apps you build can be hosted on Bubble itself – this means you won’t have to worry about managing server and paying recurring hosting charges. Last but not the least, Bubble has a huge ecosystem of extensions that can help you extend the platform as per your needs.

#2 – OutSystems

OutSystems is one of the most promising low-code platforms that can help you create amazing apps swiftly and without much technical know-how. It comes with amazing features like a WYSIWYG editor, drag-and-drop features to build your apps visually, process and workflow mapping, an app marketplace to choose pre-built apps and templates from, and more. While it may take you some time to get accustomed with the system – but once you know how it works, building apps with it can be super fun.

#3 – Appian

Certainly one of the leading low-code development platforms, Appian comes with all the features you’d expect – coupled with a few useful ones. It offers a drag-and-drop visual interface, seamless third-party app integrations and many more. You can also use pre-built apps for creating your own app with minimal changes.

Final Words

Low-code platforms are leading the digital front by bringing in amazing features, unparalleled time-to-value, agility, and scalability. Furthermore, you don’t need to have any technical skills to build applications on low-code platforms.

In case you need help in deciding which low-code platform will be ideal for you, or want us to develop applications for you, let us know. We have been working with low-code development platforms and can help you turn your amazing idea into a clickable reality with minimal time and efforts.

To know more about iView Labs, kindly log on to our website www.iviewlabs.com and to get in touch with us with your queries and needs just write us an email on info@iviewlabs.com and sales@iviewlabs.com. Download the latest portfolio to see our work.

Why enterprises should have chatbots?

What are Chatbots?

Chatbot are simple text based services powered with artificial intelligence designed to interact via a chat interface. This can be used as for functional or fun purposes like virtual assistant siri, Cortana etc.

What is chatbots?

Why are chatbots better than apps?

No downloads are required, they reside in the messaging apps. They are easy to build and upgrade. They can be used instantly. This helps in faster user activation which helps them to grow fast. Also one more major advantage is that they don’t choke up on mobile space.

Why chatbots are such a big opportunity

You must be wondering, why there is so much noise about chatbots..
“People are now spending more time in messaging apps than in social media and that is a huge turning point. Messaging apps are the platforms of the future and bots will be how their users access all sorts of services.” — Peter Rojas, Entrepreneur in Residence at Betaworks

Messaging Apps Have Surpassed Social Networks

In the first quarter of 2015, the four biggest messaging apps surpassed the four biggest social networks in terms of monthly active users.

How chatbots can help enterprise?

As the adoption of voice and messaging technologies continue to grow in the enterprise, so does the potential for chatbot solutions. However, in order to be adopted in the enterprise, chatbot platforms will need to provide capabilities in areas such as Customer relationship management, integration, security, management, or monitoring, which are essential elements of enterprise solutions. However Enterprise chatbots should have a natural language learning system to provide a strong user experience. Specifically, enterprise-ready chatbot platforms should include some of the following capabilities:

• Integration with messaging platforms
• Natural language learning systems
• Chatbot store
• Monitoring
• Integration with enterprise systems
• Testing
• Security

Enterprise Chatbot platform

Messaging platform vendors:

Slack, Facebook, Skype, HipChat, etc. are all platforms that actively support the implementation of chatbots.

Voice platform vendors:

Platforms such as Amazon Echo, Cortana, Siri, or Google Now are some of the main catalysts for the emergence of chatbots.

Chatbot platform startups:

Many startups trying to become the chatbot platform by offering AI on saas model.

Industries adapting chatbots

• Healthcare
• E-commerce
• Travel
• Hospitality

Future of Chatbots

For the first time bots will let us communicate with the world of information instantly. This is the new beginning of internet, mobile and user interface.

References

http://economictimes.indiatimes.com/small-biz/startups/how-a-bunch-of-indian-startups-have-taken-an-early-lead-in-chatbots/articleshow/52592715.cms
https://chatbotsmagazine.com/the-complete-beginner-s-guide-to-chatbots-8280b7b906ca#.rk3c185yd
https://medium.com/@tedlivingston/the-future-of-chat-isn-t-ai-b07f65bc252#.5sh8cefz2
http://www.cio.com/article/3053603/mobile/what-do-chatbots-mean-for-the-enterprise.html

The digital future of dining

What is the future of digital innovation?

Automating every single aspect of our everyday lives. From the minute mundane task of running a washing machine to the finer facets such as your regular restaurant visit! From the minute the diner walks in, the demand for an interactive immersive experience is very real and imminent. Restaurants are targeting the constant connection to the online social world of individuals and families via dining experiences that fulfil this condition.

As for the restaurant, increasing workforce costs, the balance of spend, profits and revenue, maintaining a digital relationship with their clients and diners is paramount. They are on the constant lookout for solutions that conquer the best of both worlds of cost efficiency and increased productivity.

Our interactive Dining application gives the control of the dining experience squarely in the diner’s hands and automates the ordering/management process. This product was created for the Flavors restaurant in Dubai with expert objective of decreasing waiting time, have fun activities for the children and always be connected to the social world via a simple multi touch table interface. Our eco system ensures a unique food and technology experience.

Why we good?

  • Maximum digital relationship with clients and diners
  • Lower staff costs
  • Higher number of diners in the restaurant
  • Higher customer spend
  • Increased profits and revenue
  • Wow-factor with the immersive experience

We at iView can design and customize the product at every stage. Our team of engineers and software experts have the capability to build the entire solution as a package as well as individual components. Our process of conceptualization, prototyping, design, development and deployment ensures a quality check at every stage and client engagement at every step.

Modules of our eco-system

  • The Features: The physical table

    • Multi Touch Table with flawless performance and support for individual or full families
    • Composed and built of strong rugged aluminum & glass of top quality. Waterproof to ensure no damage courtesy food and beverage spillage

  • The Features: For the Diner

    • Diner engagement via fun games and social updating of networks right from the table
    • The diner can see the menu, its dishes and ingredients and order from the touch table itself
    • Waiter engagement and human error is limited as order accuracy is maintained
    • Food and staff reviews can be posted immediately
    • Clean, easy and interactive user interface

  • The Features: For the Restaurant Backend

    • Can be seamlessly integrated with point of sales system
    • Order accuracy is maintained with the connection and integration of the application at the kitchen end.
    • Inventory/waiter shift management complete with tracking
    • Seating management to ensure higher number of customers at every food service
    • Categorization management for coffee, bar, food and dining

The MUMOS can be used in different sectors of the hospitality industry such as tourism, event planning and even transportation.