Is DATA the new energy?

I think we should stop looking at data in the form of petabytes, zettabytes etc rather we need to have a new perspective to look at data in the form of energy. An energy which is renewable in nature and can be used in multiple forms to serve more than one purpose. An energy can be generated from multiple sources such as sun, wind, geothermal, biomass etc. in the same manner Data energy can be created from multiple sources. Data in the raw form is of no use unless it is extracted, processed and refined to make it to use. In the similar manner we need to extract and process the energy to have its maximize use.

Data uncaptured, unprocessed is a loss of energy for businesses to build insights which can help them make sound decisions. The value of the data in a business keeps on growing with the new pieces of information added. Critical insights of the business can be drawn with the right technology in place to refine your data.

Energy storage is capture of energy produced at one time for use at a later time. This is so relevant and apt if we draw an analogy for the same in terms of data. Data is also captured at a given time to make it to use at a later stages. We need huge storages to store large amount of energy and same is the case is with data. These data storages are huge in terms of processing power to manage BIG DATA. Energy storage involves converting energy from forms that are difficult to store to more conveniently or economically storable forms. The question here how we can apply the same principle for data being stored? How we constantly churn raw data from these data storages into different meaningful forms.

Unlike other energies, the biggest advantage of Data is we don’t have to worry about its depletion, we only have to worry about its refinement and extraction with the desire to improve efficiencies and make informed decisions.

Of course, lot of analogies can be drawn between energy and data for us to handle our new digital age of IoT sensors. In every ecosystem, there is a main producer of the energy and there are different levels of consumers and producers which co-exist in the system. In the digital Age of sensors and devices, we need to make devices intelligent enough to coexist as a data consumer & producer to create a meaning out of the ecosystem.

We at iView Labs are constantly thriving to create that coexistence of data energy consumer & producer.

Journey of an intern at iView Labs

Name: Pankti Dave
Position: Junior Software Developer

‘Sometimes it is the journey that teaches you a lot about your destinations’. Something like this happened to me, when I started my journey with iView Labs. iView has made me believe that even a layman like me can sail into the deep world of coding and technology. My experience was as similar as a sapling growing under the shadow of enormous trees. Every day is new for me as each day I have a new challenge in front of me. Learning about the future technologies makes me leap into the future. Being a newcomer in the industry I got to know so many new things about the technologies that I have never heard of. Things like Augmented reality, multi touch applications have always drawn my curiosity, but iView turned my imaginations into reality by giving me this wonderful opportunity to work on the finest of the technologies.

As the roads that leads to beautiful destinations are never easy, my journey is a bit challenging, where each day I struggle to explore and learn new technologies but nevertheless at the end of the day I have a good sleep making me feel content of the work done for the day. At initial stages, it was difficult but now I have learned to overcome challenges on my journey and find optimal solutions to conquer the situations better.My journey would have never been so flawless without the due support of the “TECHNICAL GEEKS” here. The atmosphere here is so inspiring that each day I leave home with a positive feeling of reaching closer to my goal.

“A team becomes more powerful when it is led by a skillful midfielder”. The best part here is the open mindedness and the freedom that you get to put forward your own views. The Leaders here believe in making creators and not followers.

I feel very proud to be an intrinsic part of this team “iView Crafters”, where we craft technology. It has made me believe that even a small fish can sail in the big ocean.

NDDB Adopts Augmented Reality For Content Delivery

Business Challenge

NDDB, a leading co-operative organization is on a mission to enhance milk production in India. NDDB’s team were exploring innovative ways to increase dairy farming education. They were looking for solutions to educate dairy farmers about professional dairy farming. To make dairy farming sustainable and viable, it needs to have right propagation and education. For sustainable development, youth needs to be educated about dairy farming concepts. NDDB’s team sought various mediums of content delivery but none gave them the required benefit and a direct reach to the farmer.

NDDB’s team visited iView’s office and we brainstormed about innovative ways for reaching out to farmers with the dairy farming methods and techniques. After a lot of discussion and brainstorming over a coffee, we came up with a solution of mobile content delivery with augmented reality.

We did a proof of concept (POC) to test the Augmented Reality content delivery platform. We invited few farmers to NDDB center and tested the app with them.We got very interesting responses from farmers. Some were surprised and for some it was just “MAGIC”. This experience completely validated our POC and it helped us to understand the need more clearly. This entire journey made us realize that “When digital innovation creates MAGIC, it touches lives”.

NDDB AGR

Client
NDDB
Industry Public Sector (Dairy Farming)

Why enterprises should have chatbots?

What are Chatbots?

Chatbot are simple text based services powered with artificial intelligence designed to interact via a chat interface. This can be used as for functional or fun purposes like virtual assistant siri, Cortana etc.

What is chatbots?

Why are chatbots better than apps?

No downloads are required, they reside in the messaging apps. They are easy to build and upgrade. They can be used instantly. This helps in faster user activation which helps them to grow fast. Also one more major advantage is that they don’t choke up on mobile space.

Why chatbots are such a big opportunity

You must be wondering, why there is so much noise about chatbots..
“People are now spending more time in messaging apps than in social media and that is a huge turning point. Messaging apps are the platforms of the future and bots will be how their users access all sorts of services.” — Peter Rojas, Entrepreneur in Residence at Betaworks

Messaging Apps Have Surpassed Social Networks

In the first quarter of 2015, the four biggest messaging apps surpassed the four biggest social networks in terms of monthly active users.

How chatbots can help enterprise?

As the adoption of voice and messaging technologies continue to grow in the enterprise, so does the potential for chatbot solutions. However, in order to be adopted in the enterprise, chatbot platforms will need to provide capabilities in areas such as Customer relationship management, integration, security, management, or monitoring, which are essential elements of enterprise solutions. However Enterprise chatbots should have a natural language learning system to provide a strong user experience. Specifically, enterprise-ready chatbot platforms should include some of the following capabilities:

• Integration with messaging platforms
• Natural language learning systems
• Chatbot store
• Monitoring
• Integration with enterprise systems
• Testing
• Security

Enterprise Chatbot platform

Messaging platform vendors:

Slack, Facebook, Skype, HipChat, etc. are all platforms that actively support the implementation of chatbots.

Voice platform vendors:

Platforms such as Amazon Echo, Cortana, Siri, or Google Now are some of the main catalysts for the emergence of chatbots.

Chatbot platform startups:

Many startups trying to become the chatbot platform by offering AI on saas model.

Industries adapting chatbots

• Healthcare
• E-commerce
• Travel
• Hospitality

Future of Chatbots

For the first time bots will let us communicate with the world of information instantly. This is the new beginning of internet, mobile and user interface.

References

http://economictimes.indiatimes.com/small-biz/startups/how-a-bunch-of-indian-startups-have-taken-an-early-lead-in-chatbots/articleshow/52592715.cms
https://chatbotsmagazine.com/the-complete-beginner-s-guide-to-chatbots-8280b7b906ca#.rk3c185yd
https://medium.com/@tedlivingston/the-future-of-chat-isn-t-ai-b07f65bc252#.5sh8cefz2
http://www.cio.com/article/3053603/mobile/what-do-chatbots-mean-for-the-enterprise.html

How a Startup Real Estate Company Sold Rs. 400 Cr. worth of Assets using iView Labs’ – iBlock tool

Do you believe the age old saying survival of the fittest ? This ideology no more exists and with time it has evolved. So this is now to be believed as survival of the fittest and most innovating. In today’s world you just cannot be fit in business however you have to be the Game changer and the innovator. Innovator term just doesn’t mean that you are able to pour in more money in the business and product marketing and sales or brand building. To sell today it takes more effort and pain to understand, know and tailor your customer’s need.

Customer in today’s world is no more similar than one he use to be in 90’s. The customer today is more informed and before he comes to make in the purchase decision he or she is well aware of 10 different products in the market. Thanks to the eCommerce industry which is able to bring virtually all the products on our mobiles handsets.

Customer today is much much passionate about buying since he is very elemental in his choice and with each decision he has his emotions attached to it. Especially with the house and home where he / she is investing the whole family savings there takes a good wise thoughts for him which makes him take this decision.

One of the real estate companies driven by the millennial folks were very keen and passionate about what they were going to built for their home users. They had this fine , state of art property coming up in the sub urban part of Surat Gujarat, India, which they wanted sell to the people. They had all the basic amenities for ultra modern living with all necessary automation and green living required in their property. Nevertheless they were very focused on delivering a best customer experience to their customer. However best they created the paper based collaterals and marketing tools, they knew that they would have a tough time for sales in current property market and economic scenario. In the same vicinity, where they were coming up with the 40 apartments – their neighbourhood was full of newly constructed 240 units of township and modern living apartments. They knew – selling wont be easy because customer would be learning all around them and therefore it would take lot of time for them to understand their needs and pitch the right set of 2, 3, 4 BHK apartment. This ability to see and foresee the challenge was the key point where they started discussion with IT consultants like us to leverage the business on technology to create the wonderful experience for the prospective customer. The consultants of iView Labs understood their needs sketched the entire customer experience imagination for them, before they came up with the vision to have the interactive sales and site offices. We suggested them to go virtual and online with CRM enabled systems to know their demand and remember their likings of their prospective customer. Since while buying a house the individual always makes a multiple visits to check the new apartment and also he / she comes with their close family members for their opinion. Not only this – for any kind of customisation in the newly built property of the visitors, it is very important for the Property developer to know and remember the need of their prospect. In such cases they were in real need of a Platform which could help the sales managers at the site offices to give the presentation and record each and every minutes of meeting held with customers. The very basic need became their prime agenda of sales and corp communications for their clients and prospects. We at iView Labs suggested them to make a Presentation Suite which comprises of their all Pictures, Images, Video, 3D files, Panorama, Plans, elevation and locations coordinates, EMI calculators and PDF files for property specs etc.

All the necessary assets required for configuration were programmed and bundled in one software application iBlock Sales presenter for Real Estate Industry (Real Estate) which was then enabled with the tailor made CRM (Customer relationship management) software in the backend.

Now when the tools and platforms were powered by most innovative tech the next thing was to present it to the customers and visitors who were then mesmerised with the content and the entire presentation of the property. Therefore post each visit the customer gets a text message and the mail of all the collaterals for which they had their interests. This idea of personalised promotion helped the customers and visitors get the only interest information related to their need. Also this helped them to get the day to day updates from the CRM campaigns and text messages. The visitors to a large extent were saved from the spam messaged moreover the relevancy of the information was the key which kept them engaged to the platform. To much of the surprise the right choice of asset corresponding to the customer’s interest area and timely updates and communications with right servicing helped the users gained the confidence in the real estate player and this helped them in their decision making. Its been 3 years and close to 500+ apartments have been presented on this platform and close to INR 400 Cr (US$ 80m ) have been sold using this platform.

Recently we have centralised the backend of CRM to an extent where any inquiry coming in from the Website, Multitouch desk (interactive surface) and walking can be captured in the CRM and therefore this helps them a religious customer interaction and engagement.

Since the system database grew big and huge and therefore management and board of directors where looking forward for some kind of analytics. The questions of how well the sales offices and sites offices are functioning and how many customers they were able to capture was an information much essential for them to know without knowing the MIS (Management Info Systems) reports. So we planned the Mobile app for the stake holders wherein they can get the information on live sales nos. and leads happening at site offices. This helped them to make the strong ties and relations with Brokers and Customers by practising the transparency.

We at iView Labs are people who are driven by the passion to solve challenged at the fundamental level. We don’t see technology, however we see solutions which can empower the people to realise their productivity, quick sales, preventing loss of information by making our customer adopt smarter ways to do business.

Build a stronger Customer Experience in Real Estate

Real estate demand has seen an ever increasing rise in India, which is driven by the urbanization and high spendable income. With this increase in demand and awareness, small to medium real estate players are finding it difficult to survive in this extensive competitive market. Today customer is far more aware and educated for making his decision. It cannot be a price war anymore which used to happen decades ago, where supply was less than demand. Today, supply is more than demand. So how do you get maximum sales with high customer satisfaction in this volatile market?

Tips

    • Understand customer buying behavior

      • Firstly we need to understand the demographics from where our consumers are coming from. There are various factors which influences
        Customer buying decision such as social, cultural, personal and psychological.
      • To understand these factors, capture every details of your customers from your first interaction, to truly understand your customer in person. Pull out some customer analytics on your existing customer base to strategize your marketing efforts.
    • Enhancing first experiences (Primacy)

      • It is rightly said that our brains most powerfully remember elements and events that come first. That’s why your first touch points of your customer has to be positive ones. List down all your customer first touch points like
        • Website
        • App
        • Call Center
        • Social Media Page
        • Site Offices
        • Print Materials
      • All of these first touch points leave a positive or negative impression on your customer about your brand.
      • Innovate and differentiate on all the above touch points to create a positive impression on customer’s mind.
    • Repetition

      • People remember things that are repeated and that’s how customer tend to buy things. Constantly communicate with your customer and keep them well informed about your products and offers. Have an effective real estate CRM tool which will help you to communicate effectively with your customers.
    • Wow your customer

      • Novel experiences make enduring positive memories. Create new experiences for your customers and surprise them at every touch point. Knowing your customer and customer needs before they say is one way you can surprise your customer. Surprise your customer by creating an immersive experiences by creating digital site offices, virtual walkthrough where they are able to make their purchase decision. Increase interest of your consumer in their product purchasing journey by enhancing their shopping experience
    • Listen to your customers

      • Have a personal association with your customers by listening to their feedback and reviews at every stages. Share your customer stories which will make them feel accepted and they would be completely elevated by their experience.

The iView Edge

We believe in crafting innovative ideas and concepts in technology which can help businesses to solve their problems. One of our customers who is a new entrant in real estate market had to create a strong base where customers trust his brand and his products. With adoption of iView’s real estate solution, they saw a compelling increase in their sales by 500% and had higher customer satisfaction.

 

Time saving for Patient & Doctors to Search for Electronic Health Record

We are fast moving into a “Predict and Fix” model in the medical sector, and patient data plays a key role.

The biggest dilemma that the healthcare sector in India and the world is the digitization of patient records. With millions of megabytes of data being generated every day, this number is only going to grow in the next few years and we at iView want to make your Healthcare business ready for this boom.

Reducing human intervention and the subsequent error beckons the urgent need of digitalization. That’s where our innovation, the Prapp comes in.

The Prapp is a connected health system for small clinics as well as big networked hospitals.

The idea of the product stemmed from our market research in which the number one grouse the doctors had- was that a significant portion of the medical personnel’s time to dedicated to entering data concerning vital and patient history information. Automation of the data is the Prapp’s biggest USP. An interoperable hospital system which collects all vital patient data as soon as they walk in. How? Our engineering team along with data scientists focused on sensor technology to develop an IoT based platform for information on a patient’s weight, blood pressure, glucose levels etc. This data is automatically fed into a central system which is connected to the cloud for access anywhere, 24/7. Furthermore, the multi-platform supported doctor panel also allows for maintenance of appointments, medical records and it’s monitoring- even from a remote location.

Pattern recognition into a patient’s wellness will aid the doctor in giving prompt and correct diagnosis while also factoring in physiological changes and lifestyle. Prapp is an interoperable health information network aimed at reducing the gap in the doctor- patient relationship. It is highly customizable and can be broken down into individual solutions depending on varied needs.

We strongly believe in the potential and the revolution that IoT will bring to the world. We aim to connect businesses, patients, personnel and doctors into one framework and usher in the new age in healthcare.

Predicting the next growth story in Retail

Reinventing the Indian Retail Growth Story

With the Indian Retail industry growing at a rapid pace and contributing to almost 22% of the nation’s GDP, a disruption in this enterprise is imminent. Our applications are in line with the amplifying e-commerce market. The inventive solutions we propose have only a singular mission: to differentiate your business and strategy from the white noise.

The Jewelry closet is a revolutionary way of purchasing in brick and mortar retail stores. This augmented reality setting not only showcases the designs of the retailer but also lets the customer “try” them on real time using facial recognition and photo capture. Our client saw reduced costs with respect to in-store inventory, increase in sales and creation of a unique brand relationship with every customer.

Each retailer tries to differentiate itself from the competition, but the strategy that the company uses to sell its products is the most important factor. Over the past couple decades, there have been sweeping changes in the general retailing business. The commonplace blueprint is to combine the characteristics of more than one type of retailer to differentiate themselves from the competition.

Our revolutionary application in the retail space is the Jewelry Closet. Our client KP Sanghvi Jewellers Pvt Ltd specifically wanted to innovate their showroom experience for their customers to increase footfall and purchasing decisions. The brand wanted to reduce inventory costs to avoid any increase in physical security costs. The Jewelry Closet is an augmented reality Mobile or Kiosk based application where customers can virtually try on new designs and pieces. All the mirrors were replaced in the facility- through face detection and photo capture, the women could just drag and drop the necklaces and soak in a 3D view.

We at iView can design and customize the product at every stage. Our team of engineers and software experts have the capability to build this entire solution as a package as well as individual components. Our process of conceptualization, prototyping, design, development and deployment ensures a quality check at every stage and client engagement at every step.

Critical Analysis Tool

M-CAT Application for the masters and the global leaders in the Customized Blown Film Technology Mobile support on smartphones and tablets Effective retention of information

iView Labs have developed a Software for M-CAT (Mamta Critical Analysis Tool) for the  Masters and Global Leaders in the Customized Blown Film technology: it was always a challengable task for Mamta team to carry the Machines for Showcase and Sales and therefore in order to have the virtual look and configuration of Machines – iView Labs developed the M-CAT App which helps their sales and technical team to create the Dashboard of Client’s requirements based on their custom requirements of the Blown Film Machine. The whole concept has eliminated their Configuration Challenge and therefore they can now configure the plant in just few minutes. The entire stakeholders and boards have now found a source to increase the productivity and close the sales faster by configuring the Machine Plant in just few Touches.

iView empowers INDINOX 2015

100% automization on sales, eCommerce for stall booking & conference registration

About Indinox

One of the largest stainless steel expos in the world, was held in the grand city of Ahmedabad in early 2015. Organized and held together by the core, the Indian Stainless Steel Development Organization (ISDO), Indinox serves as a common platform for a discussion on the overall progress and the future of the stainless steel industry. With over thousands of exhibitors, Indinox 2015 had a vision to open innumerable opportunities for global stainless steel manufacturers, businessmen and consumers to grow and expand through B2B global investment opportunities and innovatory business development.

The Challenge

Considering the enormity of the four day event itself, it was important for Indinox to realize its vision and make it a success. Although, the number of participants was large, unfortunately it lacked a central database system for tracking and record keeping, and all of their communications were scattered/unorganized. All the transactions were being carried out using traditional manual methods, with no IT backbone at all. This led to ineffective methods of information management; increased the scope of human error and overall presented a very ineffective system of conducting a large scale event.

The iView Automation

ISDO saw a technical ally in iView Labs. Considering the time, budget constraints and the development of a completely new way of functioning, our solution was simple and cost effective. Automation of the entire system right from the user end to enable better communication between vendors and clients- all using an online platform. Our in-depth analysis with the key members of the organization, increased surveys and a technical solution check from our internal IT team led us to creating a lean system and a reduced infrastructure costs.

The Solution

Our end product was a smooth website which was intelligent, interactive, dynamic and highly responsive. Its mass appeal and intuitive interface let exhibitors register online, book their stalls immediately, check status of their profiles and even get accommodation details in the city of Ahmedabad via effective integration of Google Maps. All of this was achieved by the creation of a central database which operated on the laws of cloud computing.

Its significant features:

  • Registration and application for sponsorship.
  • Registration of visitors.
  • A statistical interface which showcased graphs & analytics indicating real time capacity, vacancy and number of visitors.
  • Engaging and interactive information via creative info graphics about the event and its mission/objectives.
  • Extended media coverage through publish of news, articles, speeches and even event videos that showcased the daily proceedings.

The INDINOX transformation

With our sophisticated solution, the footfall of INDINOX 2015 increased dramatically. It gave a significant boost to the visibility of the event amongst its peers and helped in maintaining its globalized perspective. Increased awareness led to increased accessibility between vendors and their prospective clients. It transformed the event in a well-oiled machine and quickly became the go-to solution for all its future proceedings. And most importantly, the website helped in generating a potential source of business online.